Increase Your Customer Retention With 10x More Feedback

Measure customer satisfaction and boost your retention rate

Schedule a live SmileBack demo and learn how to continuously improve your support cycle:

  1. Get 10x more customer feedback with a single-click
  2. Segment review data to uncover customer feedback patterns
  3. Address crucial support issues in real-time
  4. Use customer feedback to guide future investments and reduce customer churn

A 30-minute demo to increase your customer retention forever

Anticipate your
customer needs
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Gain vital information about your customers' experience with genuine feedback at the close of every support ticket.

Accelerate your
operational efficiency
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Improve your service delivery with valuable data about your customer journey from sale to satisfaction.

Increase retention and
customer satisfaction
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Addressing support issues before your customers get frustrated and decide to leave increases customer retention and overall satisfaction.

Boost brand reputation
and revenue
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Gain a reputation for exceptional customer service that builds brand loyalty and increases revenue.

Increase
referrals
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Make measurable and continuous process improvements that leave your customers raving about the experience they've received.

Don’t wait for your customers to churn!

Get all you need to recognize and address customer
feedback with SmileBack.

Malcom Diack

Senior Strategist, Netstar UK

“We use SmileBack extensively throughout our business to ensure we really know how our clients feel about our service. Response rates are very high so we can rely on the data. It gives us some of the most important KPIs we work with."

Jason Rorie

Founder / CISO, Elevated Technologies

"So glad we signed up for this service. We are now easily getting 4x the number of reviews from our client over our previous product. Great job SmileBack!"

Diack Jason

Senior Strategist, Netstar Technologies

"We are now easily getting 4x the number of reviews from our client over our previous product. It gives us some of the most important KPIs we work with."

Anticipate your customer needs and increase your
customer retention with SmileBack.

Book a Demo
demo
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