Join Our Team

Change the way companies interact with their
customers. Change your career with SmileBack.

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Happy people create happy customers

We’re committed to investing in our team members. Beyond offering competitive pay, we also offer some top-notch perks based on what our employees want and value.

Continuing education support
Transit pass reimbursement
On-site head and neck massage
A casual dress code
Company excursions
All the snacks you can eat !

Something about us


Many companies struggle to collect genuine customer feedback and have to settle for receiving low response rates on their customer surveys. How to get your clients to response and be able to extract valuable insights from the collected data?


Small and big businesses equally care about their clients, want to do better and are interested in figuring how to do that. Building a successful company is only possible through positive intention and active commitment.


SmileBack will help you improve customer retention, reduce customer churn and increase your revenue. It’s a one-click customer satisfaction tool that allows to simplify customer feedback process for clients, thus increasing the response rate.

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