ConnectWise

Built by ConnectWise users for ConnectWise users

That’s right. Our founder Brad Benner ran an MSP on ConnectWise
for many years, and that’s how he came up with the idea for
gathering immediate, actionable customer feedback.

Our reviews speak for themselves.

If you’re using ConnectWise Manage and you are not a SmileBack subscriber, you’re not using its top-rated app (yet)!

Try SmileBack For Free
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Try SmileBack For Free

Features designed to keep you in control

Dashboard

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Reporting

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Automation

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Analytics

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Marketing

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SmileBack for ConnectWise Manage works with these integrations

BrightGauge

Manage all of your statistics from one place with ease

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Slack

Send feedback direct to your most valuable Slack channels

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Dropbox

Automatically sync your feedback data on your schedule

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Zapier

Link SmileBack in almost all ways imaginable with Zapier

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LaMetric

Display any data and make employees smile with this smart clock

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Connect SMART

Present beautiful customer satisfaction reports in just a few clicks

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Teams, managers, MSP owners: they all love it

See why more than 750 ConnectWise Manage companies trust SmileBack

Toni Shi

Toni Shi

Managing Director
Switch MSP, 10 employees

Patrick Cutajar

Patrick Cutajar

Founder and Managing Director
Eyetech, 25 employees

Andy Fergusson

Andy Fergusson

Delivery Managet
StripeOLT, 50 employees

Jason Rorie

Founder & CSO, Elevated Technologies

"So glad we signed up for this service. We are now easily getting 4x the number of reviews from our client over our previous product. Great job SmileBack!"

Terry Rowsell

President, Frontier Solutions

"SmileBack is a difference maker. In just two short months of using it we are seeing better employee engagement and greater focus on delivering a higher level of service. That which is measured gets improved."

Ericka Downs

Service Manager, Dorset Connects

“We love SmileBack as it is simple and “hassle free” for our clients to utilize. The dashboard provided by the company is simple and easy to read and quickly gets a handle on how we are doing.”

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See the magic for yourself

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