Zendesk

Putting the zen into your Zendesk interactions

Master customer success, increase customer retention and receive 10
times more customer feedback, all through SmileBack’s one-click
customer satisfaction survey.

We’re open to feedback too!

Here’s what other Zendesk users think of SmileBack. Isn’t it time you discovered what the praise is for?

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Features designed to keep you in control

Dashboard

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Reporting

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Automation

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Analytics

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Marketing

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SmileBack for Zendeks works with these integrations

BrightGauge

Manage all of your statistics from one place with ease

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Slack

Send feedback direct to your most valuable Slack channels

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Dropbox

Automatically sync your feedback data on your schedule

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Zapier

Link SmileBack in almost all ways imaginable with Zapier

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LaMetric

Display any data and make employees smile with this smart clock

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Connect SMART

Present beautiful customer satisfaction reports in just a few clicks

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"With SmileBack, we're able to get feedback right away, and that gives us visibility we have not been able to have before."

"With SmileBack, we're able to get feedback right away, and that gives us visibility we have not been able to have before."

Jason Rorie

Founder / CISO, Elevated Technologies

"So glad we signed up for this service. We are now easily getting 4x the number of reviews from our client over our previous product. Great job SmileBack!"

Malcom Diack

Senior Strategist, Netstar UK

“We use SmileBack extensively throughout our business to ensure we really know how our clients feel about our service. Response rates are very high so we can rely on the data. It gives us some of the most important KPIs we work with."

Diack Jason

Senior Strategist, Netstar Technologies

"We are now easily getting 4x the number of reviews from our client over our previous product. It gives us some of the most important KPIs we work with."

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